30-day money-back guarantee
Our commitment to your satisfaction and peace of mind
Refund Conditions
We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a refund within 30 days of receiving your order, subject to the following conditions:
- The product must be in its original condition and packaging.
- Proof of purchase is required.
- Refunds will be processed to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
How to Request a Refund
Contact us
Contact our customer service team with your order details.
Review & instructions
Our team will review your request and provide return instructions.
Refund processed
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
Refund questions
If you have any questions about your refund status, please contact our support team for assistance.
How long does it take to receive my refund?
Refunds are typically processed within 5–7 business days after we receive and inspect your returned item.
Can I get a refund for shipping fees?
Shipping fees are only refundable if the return is due to our error or a defective product.
Questions about a refund?
Our support team can help with refund requests and refund status.