Return Policy
Our commitment to customer satisfaction. Learn about our return process and policies.
Last updated: August 28, 2025
If you are not satisfied with your purchase, you may return most items within 30 days of delivery for a refund or exchange. Please review the following guidelines to ensure a smooth return process.
1 Return Guidelines
To ensure a smooth return process, please follow these guidelines:
- Items must be returned in their original condition and packaging
- Some products may be subject to a restocking fee
- Custom or special order items are non-returnable unless defective
- Return shipping costs are the responsibility of the customer unless the return is due to our error
2 How to Return an Item
Follow these steps to return your item:
- 1 Contact our support team with your order details and reason for return
- 2 Follow the return instructions provided by our team
- 3 Ship the item back to us in its original packaging
- 4 Once received and inspected, we will process your refund or exchange
Important Tip:
Please keep your tracking number when returning items to ensure a smooth process.
3 Frequently Asked Questions
How long does it take to process a return?
Returns are usually processed within 5-7 business days after we receive your item.
Are there any items that cannot be returned?
Custom or special order items are non-returnable unless defective.
Will I be refunded the original shipping costs?
Original shipping costs are non-refundable unless the return is due to our error.
Questions About Returns?
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our support team.