OTPOS® ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by OTPOS® when you use our website (the "Service").
By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.
01Information We Collect
1.1 Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, place an order, contact customer service, or otherwise communicate with us. This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit card details are processed by our secure payment providers)
- Account login credentials
- Order history
- Communications and correspondence with us
1.2 Information We Collect Automatically
When you use our Service, we automatically collect certain information about your device and usage, including:
- Log Information: We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the Service.
- Device Information: We collect information about the device you use to access the Service, including information about the device's hardware, operating system, and browser.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about you when you interact with our Service.
- Location Information: We may collect information about your approximate location based on your IP address.
02How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about orders, products, services, and promotional offers
- Maintain and improve the Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience with the Service
- Monitor and analyze trends, usage, and activities in connection with the Service
03Sharing of Information
We may share information we collect in the following circumstances:
- With service providers, consultants, and other third parties who need access to such information to carry out work on our behalf
- With payment processors to process your payments
- With shipping carriers to deliver your orders
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of OTPOS® or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
04Security
OTPOS® takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using SSL technology.
However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
05Your Choices
5.1 Account Information
You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
5.2 Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.
5.3 Promotional Communications
You may opt out of receiving promotional emails from OTPOS® by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
06International Data Transfers
OTPOS® is based in Canada, and we process and store information in Canada and the United States. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide levels of data protection equivalent to your home jurisdiction.
07Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
08Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
Your continued use of the Service after we make changes indicates your acceptance of those changes, so please check the policy periodically for updates.
09Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your personal information.
If you wish to exercise any of these rights, please contact us using the information provided below.
10Contact Us
If you have any questions about this Privacy Policy, please contact us:
Calgary, AB, Canada T3H 4K1